FEMA’s National Test

Jonathan Bernstein crisis communication, crisis management, crisis planning, Crisis Prevention, Crisis Response 1 Comment

Strong communication means straight talk The Federal Emergency Management Agency’s first nationwide test of its Emergency Alert System took place earlier this month, and although there were some hitches encountered, the agency was a fine example of communication following the test. A quote, from the FEMA blog: So now that …

A Working Plan

Jonathan Bernstein crisis communications, crisis management, crisis planning, Crisis Prevention, Crisis Response, crisis training

Because of the stress and strain a crisis brings to any organization, having realistic, workable plans is crucial to success in crisis management. In a recent post on her blog, 2M Communications Ink, Margaret McGann provided an excellent list for ensuring your crisis communications plan is workable: 1. Avoid minutiae …

Don’t Let Your Crisis Become a Disaster!

Jonathan Bernstein crisis management, crisis planning

A new blog penned by John Withington – author of The Disastrous History of London, A Disastrous History of Britain and (his latest) A Disastrous History of the World – dissects current disasters and examines them in a historical light. While somewhat macabre, Withington’s posts make clear what I have …

Reputation Management Plan

Jonathan Bernstein crisis management, crisis planning, reputation management

I just completed a Strategic Reputation Management Plan for a client that was, to the gratification of me and my team, received very well, described by our primary client contact as “exceptional.” It was a joint effort involving me, SEO/website development expert Chesa Keane, and media relations guru Dave Reeves. …