The 10 Steps of Crisis Prevention

By Jonathan Bernstein In my 30+ years of experience, I have found that 95% of the organizations with which I have had substantial contact are either completely unprepared or seriously underprepared for crises — even the most predictable ones. Many, …

How to Plan for Any Crisis Management Scenario

Having crisis plans in place will immensely increase your chances of coming out in one piece While we’re seeing an increase in the number of organizations that have crisis management plans, the vast majority of those plans are still woefully …

Crisis Management Lessons from Tsunami Study

A reminder to plan for “rare, but predictable” crises If a monster earthquake struck off Alaska’s coast, tsunami waves would rush toward California, crippling the nation’s busiest port complex and flooding coastal communities, a report released Wednesday suggests. The potential …

Crisis Management Tactics: Online Reputation Management

Protecting your good name online is key to success Welcome to another entry in our Crisis Management Tactics series! Today we’re discussing a tactic that many are familiar with, but few have mastered – online reputation management. Right now, most …

The Three P’s of Cyber-Survival

The cyber war is on, protect yourself now South Korea was hit by a major cyber attack Wednesday as the computer systems of two major banks, three broadcasters and others simultaneously crashed, raising suspicions that North Korea was to blame. …