Don’t Let Good Attorneys Make Bad News Worse

Erik Bernstein litigation-related PR

  [Editor’s note: The following guest post from Silicon Valley-based writer Leslie Kelsay leverages her previous experience directing strategic and crisis communications to help us understand the unintended consequences that come with over-lawyering a public issue.] Don’t Let Good Attorneys Make Bad News Worse By Leslie Kelsay We get it:  …

Chipotle slapped with $2.2b lawsuit…for what?!

Erik Bernstein litigation-related PR Leave a Comment

When it rains, it pours Chipotle’s made the news for legitimate issues recently, but the latest headline-grabbing happening is a bit much. Leah Caldwell, the California woman suing the company, alleges that Chipotle used an image of her snapped 10 years ago at a Denver location for nationwide in-store ads despite her explicitly denying the …

Mary Barra, the Woman in the Hot Seat

Jonathan Bernstein crisis communications, crisis management, crisis public relations, Crisis Response, Erik Bernstein, Jonathan Bernstein, litigation-related crisis management, litigation-related PR, public relations, reputation management Leave a Comment

[Editor’s note: The following guest post comes to us from the always-brilliant Merrie Spaeth, President of Spaeth Communications and creator of the infamous BIMBO Memo.] Mary Barra, GM’s new CEO, and the first woman to head a major car company, is scheduled to testify before Congress this week. The topic …

New Accusations Mean Christie Crisis Management Continues

Jonathan Bernstein crisis communications, crisis management, Crisis Prevention, crisis public relations, Crisis Response, Erik Bernstein, Jonathan Bernstein, litigation-related crisis management, litigation-related PR, PR, public relations, reputation management Leave a Comment

New accusations re-kindle “Bridgegate” crisis for Christie Gov. Chris Christie’s assertions that he had “no knowledge” of the George Washington Bridge closings until after the incident was over were enough to sate much of the public, but, as we discussed on a recent edition of Rich Klein’s “The Crisis Show”, …

Apple’s Non-Apology Apology

Erik Bernstein crisis communications, crisis management, crisis public relations, Crisis Response, litigation-related crisis management, litigation-related PR, public relations, reputation management 2 Comments

Highly nontraditional crisis management aims to influence court of public opinion Apple and Samsung have been at war over patents since last summer, and the battle is showing no signs of cooling off. Samsung is no doubt deeply stung by its recent $1 billion loss to Apple in a U.S. …

The Crisis Show

Erik Bernstein crisis communications, crisis litigation, crisis management, crisis preparation, Crisis Prevention, crisis public relations, Crisis Response, litigation-related PR, media training, PR, public relations, reputation management, risk assessment, risk management, social media, strategic reputation management, The Crisis Show Leave a Comment

Talk crisis management with the pros Tonight marks the first episode of The Crisis Show, a broadcast featuring the talents of Bernstein Crisis Management president Jonathan Bernstein, crisis/litigation expert Rich Klein and social media pro Melissa Agnes. Together, they will provide crisis management analysis for high profile and currently breaking …

Legal, Meet Social Media

Erik Bernstein crisis communications, crisis management, crisis preparation, Crisis Prevention, crisis public relations, Crisis Response, litigation-related PR, media relations, media training, online reputation management, public relations, reputation management, social media Leave a Comment

It pays to have everyone on the same page when it comes to crisis management Crisis management professionals and legal teams have historically had a relationship full of clashes, with one wanting to communicate profusely and the other seeing new legal threats emerge with every spoken word. Now that social …

The Ryan Braun Saga: Part Two

Erik Bernstein communications, crisis communications, crisis expert, crisis management, crisis preparation, crisis preparedness, Crisis Prevention, crisis public relations, Crisis Response, crisis training, issues management, litigation-related PR, media training, PR, public relations, reputation management, strategic reputation management Leave a Comment

The following is a guest article from frequent contributor and director of crisis communications for Triad Strategies, Rick Kelly. If you missed Part One of this story, head here first. The Ryan Braun Saga: Part Two We who practice crisis communications for a living are intimately and sometimes painfully familiar …

Legal Conversation

Jonathan Bernstein crisis litigation, crisis management, Crisis Prevention, Crisis Response, litigation-related PR, media training

Working with the media in litigation-related situations can reap serious rewards for lawyers and their clients. While the first option for dealing with the public is usually a crisis management professional, when dealing with legal matters lawyers hold the advantage of attorney-client privilege, which is a major aid in protecting …