Below you'll find a list of all posts from March, 2012
It pays to have everyone on the same page when it comes to crisis management Crisis management professionals and legal teams have historically had a relationship full of clashes, with one wanting to communicate profusely and the other seeing new legal threats emerge with every spoken word. Now that social …
Extreme crisis management exercises It’s one thing to armchair quarterback when someone else is handling a disaster, but could you actually get down and dirty to tackle crisis management in real time? That’s what the Red Cross’ UK Disaster Challenge is all about. Constructed by real Red Cross emergency responders, …
Crisis management for a thoroughly modern crime The corporate hack attacks perpetrated by the Anonymous collective are certainly not the first of their kind. However, the fact that the group gained access to unprecedented levels of information, penetrated top-tier government and corporate systems, and boldly claimed responsibility caught the attention …
Fighting crime with social media His Twitter account is so popular that, he says, even the thieves in his village follow him. One night his phone rang at 4am warning him that thieves were invading a school teacher’s house. He tweeted the message – and within minutes, villagers had gathered …
The following is a guest article from frequent contributor and director of crisis communications for Triad Strategies, Rick Kelly. If you missed Part One of this story, head here first. The Ryan Braun Saga: Part Two We who practice crisis communications for a living are intimately and sometimes painfully familiar …
Don’t go corporate in a crisis The blog post came Wednesday. Tatty Devine, a handmade jewelry company in England, posted photos of its own designs next to designs sold at international affordable jewelry retailer Claire’s. The response was explosive. More than 200 people commented before Tatty Devine closed the comments, …
Does Inaccurate Information Require Crisis Management? If information is not accurate does a company still need to address it? The answer is a resounding “yes”. The days of ignoring something and hoping it goes away are long gone. Today, if an issue is ignored it is considered true until proven …
