Are You Sending the Right Message Internationally?

Erik Bernstein crisis communications, crisis management, Crisis Prevention, Erik Bernstein, internal communications, internal crisis management, Jonathan Bernstein Leave a Comment

Chances are some of your communications are being lost in translation It’s quite common for even smaller organizations to operate across international borders, and those that don’t are still likely to need to communicate in more than one language from time to time. While your communications may be polished and …

Crisis Management Must – Coping with Workplace Conflict

Jonathan Bernstein crisis management, Crisis Prevention, Crisis Response, Erik Bernstein, HR, internal crisis management, Jonathan Bernstein, reputation management Leave a Comment

Creating a plan to deal with clashes is essential to crisis management Conflict in the workplace is unavoidable. You have groups of people, brought together for their individual thoughts and abilities, and it’s just not realistic to believe they will all naturally agree or get along without a bit of …

If You’re on This List, You’re Overdue for Crisis Management

Jonathan Bernstein crisis communications, crisis management, Crisis Prevention, crisis public relations, Crisis Response, customer service, Erik Bernstein, internal crisis management, internet crisis management, internet reputation management, Jonathan Bernstein, online crisis management, online reputation management, PR, public relations, reputation management 1 Comment

Talk about bad press… Landing on anyone’s “most hated” list is a sign that you may be in trouble, but finding yourself among 24/7 Wall St.’s “10 Most Hated Companies in America” means you’re in desperate need of crisis management. How were the companies chosen? Let’s look at the criteria: …

Every Avalanche Starts Somewhere

Erik Bernstein crisis communications, crisis management, crisis management training, crisis preparation, Crisis Prevention, crisis training, Erik Bernstein, internal crisis management, Jonathan Bernstein, reputation management Leave a Comment

Large crises often have their roots in small incidents It’s painfully common for organizations to only learn invaluable crisis management lessons AFTER they’ve experienced costly problems of their own. Thing is, there are plenty of people messing up out there, and you can save a lot of time, money and …