Defining the Roles of Traditional vs Social Media

Jonathan Bernstein communications, crisis communications, crisis management, ethics, Facebook, fact checking, Jonathan Bernstein, public relations, reputation management, social media, Twitter 7 Comments

Social media’s role should be to bring information to us quickly.  Traditional media’s role should be to bring information to us accurately. That distinction came to mind recently after I witnessed the horrendously inaccurate traditional media reporting about the Boston Marathon bombing, which was often fed by an apparent desire …

CNN’s Shocking Silence in Steubenville Controversy

Erik Bernstein crisis communications, crisis management, Crisis Prevention, crisis public relations, Crisis Response, Erik Bernstein, ethics, Jonathan Bernstein, public relations, reputation management Leave a Comment

News outlet ignores basic crisis management in face of massive protest The Steubenville rape trial made national news due to the heavy involvement of social media as evidence, but looked ready to recede from the headlines following the guilty verdict that was handed down to the two young perpetrators. The …

Chasing the Truth

Erik Bernstein crisis communications, crisis management, Crisis Prevention, Erik Bernstein, ethics, fact checking, Jonathan Bernstein, PR, public relations, reputation management Leave a Comment

Check your facts, or it’s bound to be crisis management time One of the most important, and often overlooked, building blocks of credibility is making sure you have the facts straight. It’s pretty simple – if you earn a reputation for dishonesty and/or inaccuracy,  then nobody is going to believe …

Online News and Reputation Management

Erik Bernstein crisis management, Crisis Prevention, crisis public relations, Erik Bernstein, ethics, Google, Jonathan Bernstein, Journalism, online reputation management, PR, public relations Leave a Comment

Hard evidence for the importance of fact checking Late last month a PRWeb press release went out stating that Google had acquired Rhode Island-based ICOA Wireless for some $400 million. It’s not unusual for the big G to pick up a smaller company, so what’s the problem? Well, how about …