Responding to Social Media Crises

Jonathan Bernstein crisis communications, crisis management, Crisis Prevention, crisis public relations, Crisis Response, Erik Bernstein, internet crisis management, internet reputation management, Jonathan Bernstein, online crisis management, online reputation management, PR, public relations, reputation management, social media, social media crisis management, social media reputation management, strategic reputation management Leave a Comment

How you react can make all the difference

Let’s be real here – no matter how hard you try to avoid trouble, it’s not only possible, but also quite likely, that you’ll eventually encounter the need to do a bit of social media crisis management.

Considering that the way you respond could mean the difference between a blip on the radar and a reputation damaging crisis, you may want to take notes on the following infographic, from the blog of social media expert Neira Jones:

SoMe Crisis PR Infographic August 2012

The BCM Blogging Team
https://www.bernsteincrisismanagement.com

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