Below you'll find a list of all posts that have been categorized as “crisis avoidance strategy”
More data from IBM researchers on the current state of system security The past several years have seen a near-constant stream of data breaches, hacks, and other cyber-intrusions that have left individuals and organizations in some seriously sticky spots. While awareness, preparation, and responsiveness has improved significantly over those years, …
Don’t let a lax attitude put you out of business Any time you see the name Kennedy, you know you’re dealing with a power player. Although Rose Kennedy made her reputation largely as a philanthropist and socialite, there’s no doubt she had her hand in some serious business dealings. With …
Heavily-used technology is frighteningly easy to disrupt EVERY day for up to ten minutes near the London Stock Exchange, someone blocks signals from the global positioning system (GPS) network of satellites. Navigation systems in cars stop working and timestamps on trades made in financial institutions can be affected. The incidents …
Here’s an important message from Bernstein Crisis Management president Jonathan Bernstein, available in both text and audio form. Permission to re-use with attribution is freely given. Terrorists overseas have been exploding bombs and conducting armed attacks at public events for decades, but the United States’ experience in this area was …
You Might Be An Ostrich If….. If you haven’t already initiated an independent investigation to determine whether or not you could be the next Penn State or Rutgers…you might be an ostrich. If you know that something which has happened or is happening on your sports programs could seriously harm …
Fix it and forget it is great when it comes to cooking, not so much for crisis management. Many organizations, once clear of a crisis situation, simply move on with business as usual. While we understand the urgent need to do the things that bring in money on a daily …
Plan ahead to protect yourself When we sit down to discuss crisis management with clients, one of the first steps we take is to have them list what they see as their vulnerabilities. From internal problems like disgruntled employees and mechanical breakdowns, to external issues like supply line disruptions or …
Don’t turn a blind eye to safety One of the most powerful (and overlooked) aspects of crisis management is the ability to come in and spot “crises waiting to happen.” Often they are things that could result in minor lawsuits, ie. slippery spots in restaurants, but sometimes problems are so …
Baggage fees are a fact of life when flying these days, and while airlines claim to need the extra money to survive in a struggling economy, the practice is clearly not popular with the public. Travel clothing maker ScotteVest recently tried to run an ad in Delta’s own Sky Magazine that …
Awareness of your company’s communication history is an integral part of any successful crisis prevention strategy. Unfortunately for Southwest Airlines it seems that they are learning that lesson the hard way. This article from The Consumerist points out the absurdity of Southwest, the airline that not too long ago removed …
A little food for thought today (har, har) – KFC recently relocated the Colonel’s secret recipe to a new, high-tech safe in their corporate office. In order to prevent any foul (did you really think I could resist one more?) play the original handwritten recipe was kept in hiding for …
Fellow PR professionals are an important source of insight and knowledge. Today’s tidbit comes to us from the blog of Kat Waters, a freelance PR pro and writer based in Dublin, Ireland. In her latest post she uses the way the Irish Government has dealt with their current recession to …
In the November 2008 Crisis Manager, an article by Rene A. Henry offers 10 steps a company, organization or institution needs to take or have in place to prevent a crisis. These steps include anticipating and having a Plan, responding immediately, avoiding overtalk, truth-telling, accepting responsibility, choosing the right spokesperson, …
